At our website https://local-food-delivery-and-meal-preparation.bestcitypro.com, known as ‘the Company’ or ‘we’, your privacy and data protection are of utmost importance. This Privacy Policy is designed to detail how we handle personal data with transparency and in compliance with various privacy laws across different regions such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy is comprehensive and covers all aspects of our website, applications, services, and products. It’s crucial to understand that this policy does not apply to third-party platforms, applications, products, or services that you might access through links on our platform, each of which has its own privacy policy.
Our policy details the processing activities we undertake when you:
- Use our applications and services as an authorized user
- Visit any of our websites linked to this Privacy Statement
- Engage with us by signing up for newsletters or other forms of communication, including emails, calls, or text messages/SMS
In the course of these interactions, we collect a range of personal data which may include:
- Account details necessary for service access and management
- Payment information required to process transactions
- Financial records as mandated by financial institutions
- Records of your purchases for service fulfillment
- Mobile device identifiers for app functionality and analytics
- Location data when needed for service provision or enhanced user experience
- Feedback you provide to help us improve our services
- Social media information if linked to our services
- Product information related to the use of our services
This personal data is collected through a variety of sources, including user input during account creation and interactions, automated technologies such as cookies and tracking mechanisms, and third-party providers whose privacy policies govern their handling of your data.
We also employ cookies on our websites for various purposes, which include:
- Strictly Necessary Cookies required for the website to function properly
- Preference Cookies that remember user preferences to enhance user experience
- Analytics Cookies used to understand how visitors interact with our site and improve it accordingly
Users have control over certain non-essential cookies through our dedicated Cookie Manager, where they can make choices about their cookie preferences.
Our commitment to data protection includes retaining personal data only as necessary for the purposes for which it was collected, as required by law, or for legitimate business interests. Once the purpose is fulfilled and the law allows, we take steps to delete or anonymize your personal data securely.
To ensure your personal data is protected against unauthorized access or disclosure, we have implemented a range of security measures. These include encryption of data in transit and at rest, as well as working with reputable third-party processors who adhere to high standards of data protection.
We recognize the importance of protecting children’s privacy. Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without verifiable parental consent.
Under this policy, you have rights that vary depending on your jurisdiction. These may include:
- The right to access the personal data we hold about you
- The right to request the correction of inaccurate personal data
- The right to request the deletion or restriction of your personal data
- The right to obtain a copy of your personal data for your own use, where applicable
- The right to object to certain processing activities such as profiling or direct marketing
- The right to non-discriminatory treatment when you exercise your privacy rights
- The right to file an appeal or complaint with the relevant data protection authority
- The right to withdraw consent for the processing of your personal data at any time, where applicable
We may amend this Privacy Policy from time to time. If we make significant changes, we will post a prominent notice on our website indicating that new changes have been made.
Should you have any inquiries, wish to unsubscribe from our services, or have questions about your personal data, please feel free to contact our privacy team at [email protected], or by writing to us at the address provided on our website. Your privacy and trust are of great importance to us, and we are committed to addressing any concerns you may have.